OPERATIONS CENTER

All sales at History Preservation Associates are conducted strictly via mail order: Merchandise is stocked in a warehouse environment with no showroom open to the public (we cannot make exceptions to visit the warehouse as per our insurance terms, so please do not ask us to bend our policy).

You may contact us via phone, e-mail, fax, or postal mail; if time is of the essence in your communication, we strongly advise contacting us by phone. Our normal hours for telephone customer service and support are listed below, though extended hours are usually in place for the Christmas shopping season. Holiday, vacation and summer hours can change without notice. The sales office is closed for major legal holidays in the USA, which includes Thanksgiving and the day after, Christmas Eve and the week after Christmas including New Year’s Eve and New Year’s Day. The shipping department may sometimes remain open during periods when the sales office is closed.

Please note that as of September 2023, many customer inquires we are responding to are either being routed to the inquiring party's SPAM or JUNK folders or they simply are not being delivered at all by the inquiring party's e-mail host. Once you send an e-mail inquiry, please monitor your JUNK and SPAM folders for our reply, and if no reply is forthcoming, please contact us via phone. Alternatively, you are encouraged to please submit your phone number when initiating an inquiry so that we may also phone you as a backup to e-mail. We are exploring longterm solutions to this problem and request your kind patience and understanding in this endeavor. Thank you!

CONTACT DETAILS

LIVE USA-BASED CUSTOMER SERVICE & SUPPORT

Monday – Thursday 10 AM – 4 PM Eastern Time

FACSIMILE

Our fax machine is on 24 hours a day, seven days a week. When faxing us, please be sure to include your name, address, and fax and phone numbers all CLEARLY printed or typed

E-MAIL

Please note that as of September 2023, many customer inquires we are responding to are either being routed to the inquiring party's SPAM or JUNK folders or they simply are not being delivered by the inquiring party's e-mail host.

Once you send an e-mail inquiry, please check your JUNK and SPAM folders for our reply, should no reply be forthcoming.  Please also note that we have seen large e-mail hosting providers, such as Yahoo and Google, simply not deliver our replies to the sender at all; accordingly, if based in the USA or Canada, please include a contact phone number so we may have a phone option to return your inquiry.  We are exploring longterm solutions to this problem and request your patience and understanding.  Thank you!

History Preservation Associates

Post Office Box 1450
Cherry Hill, New Jersey 08034-0059




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